Frequently Asked Questions
Everything you need to know about your UCOgear shopping experience.
How can I track my UCOgear order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn apparel with original tags attached. Simply visit our Returns Portal to start your request.
Do you offer international shipping?
Yes, UCOgear ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At UCOgear, we prioritize ethical manufacturing. Many of our collections utilize organic cotton and recycled polyester to minimize our environmental footprint.